Are you a bus user?
We have just launched a bus users survey for members of the Travel Plan Club.
We want to hear back from bus users about your journey to work or to where you study. The survey covers all aspects of your bus experience including your satisfaction with:
- Reliability
- Bus drivers and quality of driving
- Bus stops
- The vehicle
Why are we doing the survey? Well in 2013 we want to do more to encourage members to use the bus particularly for their journey to work and studies. However before we do this, we feel we need a better understanding of how existing bus users find local services.
The survey will give us some insight into what is good and not so good about local services and facilities for bus users. We can then use this data for a number of purposes to:
- Work more closely with the bus operators and high way authority to help improve services
- Tell others what is good about travelling by bus and to break down some of the barriers that may stop more people from using the bus
The survey is open until the 13 May and takes 5 – 15 minutes to complete depending on whether you regularly use one or more bus operators.
So if you are a bus user we would really welcome your feedback. Thanks for your help.
